Orders are generally processed within 1–3 business days of receipt of payment.

The estimated delivery time is:

Germany: approximately 2–5 business days

Other EU countries: approximately 4–10 business days

The actual delivery time may vary depending on the destination country, shipping provider, and current workload.

Our fragrance boxes are collections curated by Euro Perfume itself.

The included scents are selected according to a specific theme, a fragrance family, or a mood. This allows you to conveniently compare several matching compositions with one another.

Unless expressly stated otherwise in the product description, these are not official discovery sets from the mentioned perfume houses.

Depending on the fragrance, we offer various sample sizes. The sizes available for each are displayed directly on the product page.

The stated amount refers to the contents of the atomizer and not to an original bottle or an official miniature from the manufacturer.

The actual number of applications depends on the atomizer and how many sprays you use.

A smaller size is well-suited for getting to know a fragrance. Larger sample sizes allow you to test a scent over a longer period of time in everyday life.

The fragrances are filled into separate glass atomizers with spray heads and carefully packed for shipping.

As these are independent decants by Euro Perfume, the packaging may differ from the design of the respective perfume manufacturer.

Depending on the order and destination, we ship with DHL, Deutsche Post, or other reliable shipping service providers.

The available shipping options and costs are displayed at checkout.

Fragrance samples that have already been opened or used cannot, as a general rule, be resold for health and hygiene reasons.

Whether a right of withdrawal exists or is excluded in a specific case depends on the statutory requirements and our cancellation policy.

Your statutory rights in the event of a defective, incorrectly delivered, or damaged product remain unaffected by this.

For unopened original bottles, the statutory withdrawal provisions apply.

Please handle the item only as is necessary to inspect its nature and characteristics. Further information can be found in our cancellation policy.

Please contact us and send us the following information:

• your order number;
  
• a photo of the item received;
  
• a brief description of the problem.
  

We will review the case and get back to you as soon as possible with a solution.

Please photograph:

• the outer shipping packaging;
  
• the shipping label;
  
• the inner packaging;
  
• the damaged item.
  

Please send us the photos along with your order number, ideally within 48 hours of receipt. A prompt notification makes it easier for us to process your request and clarify matters with the shipping service provider.

Your statutory rights are not affected by this request.

The personal perception of a fragrance is highly individual and can develop differently on the skin than expected.

Simply not liking a product does not constitute a product defect. Our sample sizes and fragrance boxes are intended to allow you to get to know fragrances in a smaller quantity first.